Monogo - eCommerce must be done right

<p class="text-26 lg:text-26 mb-7"><strong>We bring value by using the best, the most reliable technologies available on the eCommerce market. Our team makes sure that our clients have the ability to achieve their business goals in a way that is safe, predictable and at the highest level.</strong></p>
<p>We have been operating since 2011, and our team consists of 80 people whose competences and knowledge are certified. Our goal is to always achieve the goal, and our know-how is the selection, implementation and development of the best and the most reliable eCommerce technologies. The success in Europe, Asia and North America, along with our experience in numerous industries and in various business models have established our position in the eCommerce world. However, as we believe that the only constant is change, we remain one step ahead at all times, following global trends in the online sales market.</p>


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Monogo has joined the elite club of Business Gazelles, a group of the most dynamically developing polish companies.

Business Gazelle 2022 for Monogo

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<h2>1. Can ChatGPT Improve Customer Service?</h2>

The level of Customer Service has declined in recent years. The situation will certainly not improve, due to layoffs caused by inflation. However, consumers need good customer support. 74% of respondents report having problems with products and services over the past year. Moreover, only 1/8 of respondents will recommend a company that has failed to resolve complaints of any kind.&nbsp;

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<p>The level of Customer Service has declined in recent years. The situation will certainly not improve, due to layoffs caused by inflation. However, consumers need good customer support. 74% of respondents report having problems with products and services over the past year. Moreover, only 1/8 of respondents will recommend a company that has failed to resolve complaints of any kind.&nbsp;</p>

Customers report long waiting times as the most common complaint in customer service. Chat GPT, a solution developed by OpenAI, may be the solution. However, there is still concern that the answers may not be good for people, due to incorrect information or offensive words used by the machine. It is important to watch these issues carefully. Maybe using Chat GPT not fully, but in a form that supports human and customer service will be a good solution to the problem. Reducing customer service time, will certainly reflect on buyer satisfaction and increase customer retention and referrals.

<p>Customers report long waiting times as the most common complaint in customer service. Chat GPT, a solution developed by OpenAI, may be the solution. However, there is still concern that the answers may not be good for people, due to incorrect information or offensive words used by the machine. It is important to watch these issues carefully. Maybe using Chat GPT not fully, but in a form that supports human and customer service will be a good solution to the problem. Reducing customer service time, will certainly reflect on buyer satisfaction and increase customer retention and referrals.</p>

Read more: <a href="https://www.practicalecommerce.com/can-chatgpt-improve-customer-service" target="_blank" rel="noreferrer noopener nofollow">Can ChatGPT improve Customer Service</a>

<p>Read more: <a href="https://www.practicalecommerce.com/can-chatgpt-improve-customer-service" target="_blank" rel="noreferrer noopener nofollow">Can ChatGPT improve Customer Service</a></p>

The advantages of platforms like Amazon is obvious. Access to a huge number of customers, a wide range of marketing tools, the ability to simplify logistics processes and much more. Plus cross-border (selling on markets other than one's home market). It is this last advantage of the marketplace that Amazon has just introduced a new feature. Now with 1 click a Polish seller can launch the presentation of its products throughout Europe. The long-awaited feature is sure to please e-commerce companies that would like to go abroad with their offer, but didn't quite know how to do it. Now it becomes trivially easy.

<p>The advantages of platforms like Amazon is obvious. Access to a huge number of customers, a wide range of marketing tools, the ability to simplify logistics processes and much more. Plus cross-border (selling on markets other than one's home market). It is this last advantage of the marketplace that Amazon has just introduced a new feature. Now with 1 click a Polish seller can launch the presentation of its products throughout Europe. The long-awaited feature is sure to please e-commerce companies that would like to go abroad with their offer, but didn't quite know how to do it. Now it becomes trivially easy.</p>

Read more about: <a href="https://ecommercenews.eu/amazon-launches-eea-program/" target="_blank" rel="noreferrer noopener nofollow">Amazon launches EEA Program&nbsp;</a>

<p>Read more about: <a href="https://ecommercenews.eu/amazon-launches-eea-program/" target="_blank" rel="noreferrer noopener nofollow">Amazon launches EEA Program&nbsp;</a></p>

<h2>3. LetMeShip acquires ParcelParcel</h2>

Under the term cross-border there are several aspects of business. One of them is logistics. Easy and fast shipments, with clear information for customers increase your online store's conversion. By using tools like LetMeShip, not only you could&nbsp; easily integrate your store with a logistics provider (or even several), but also the logistics problem can stop bothering you at all.&nbsp;

<p>Under the term cross-border there are several aspects of business. One of them is logistics. Easy and fast shipments, with clear information for customers increase your online store's conversion. By using tools like LetMeShip, not only you could&nbsp; easily integrate your store with a logistics provider (or even several), but also the logistics problem can stop bothering you at all.&nbsp;</p>

<a href="https://monogo.pl/en/contact" target="_blank" rel="noreferrer noopener">Contact us to learn more</a> about cross border and how you can get started using LetMeShip.

<p><a href="https://monogo.pl/en/contact" target="_blank" rel="noreferrer noopener">Contact us to learn more</a> about cross border and how you can get started using LetMeShip.</p>

Read more about:&nbsp; <a href="https://ecommercenews.eu/letmeship-acquires-parcelparcel/" target="_blank" rel="noreferrer noopener nofollow">LetMeShip acquires ParcelParcel</a>

<p>Read more about:&nbsp; <a href="https://ecommercenews.eu/letmeship-acquires-parcelparcel/" target="_blank" rel="noreferrer noopener nofollow">LetMeShip acquires ParcelParcel</a></p>

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<p>Are you enjoyed our news? Please share this content on your social media.&nbsp;</p>

#20 6 o’clock e-commerce news – can ChatGPT improve Customer Service?

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